02.27.07 An Insider’s Look At Christian Radio Pt.3: Testing Killed The Radio Star

I was played on every Christian Adult Contemporary radio station six years ago.  Seven singles were released from my first CD (some kind of record, I was told, for this industry). And not just released.  They were played.  Five of them climbed the charts.  Three of them were top five.  Two went to number one.  One was the second most played AC song in the country in 2001.  I got a plaque and everything.  Mom was proud.

It wasn’t an easy feat.  The first single was a song called “Welcome Home,” a confession of sin and a plea for sanctification.  For a few months it languished with only a handful of stations adding it to their playlist.  Then two men changed everything.

I had discipled Matt Austin’s daughter.  She was in a small group I’d led for a couple years before signing a record deal.  When that group ended, my wife, Becky, met with her and a couple of her friends weekly to encourage and teach them and, well, help them understand boys.  We were close.  Matt managed, and still does, WAY-FM in Nashville (A CHR station, not Adult Contemporary).  I’ve been told by other folks with WAY-FM that he went to bat for me in a song meeting all those years ago, vouching for me as a person and strongly urging his music director to play “Welcome Home.”

WAY-FM spun the song at all the stations in their network, the first major CHR station to play it.  The next week, a load of other CHR stations followed suit.  WAY-FM, at least in part because of my friendship with Matt and his family, lead an entire format to play a song some had previously said was too Adult Contemporary for their listeners.

The second man to change everything for me was John Rivers, at the time presiding over KLTY in Dallas.  John’s voice is heard all over the country; he’s the leading voice guy in our industry.  A long tall Texan complete with cowboy hat and boots, John and I hit it off.  We talked TexMex.  I visited him at his ranch, got kissed by his camel Moses and petted his Llama too.  We’re not close friends, we’re not even friends at all.  But we spent enough time over a couple visits for him to like me or my music I guess - enough to get him to try out “Welcome Home.”

The week after John Rivers played “Welcome Home” the number of Adult Contemporary stations playing “Welcome Home” jumped.  Literally overnight, AC radio embraced me.  They wanted me to visit their stations, to record liners for them, to play at their festivals, to broadcast live from my shows and take me to lunch the next time I came through twon.  Before John Rivers threw his support behind it, “Welcome Home” was being played on less than ten stations, two of which only played an edited version they’d concocted themselves without our permission - a version without the bridge, which one music director said was too angry sounding. 

Before John’s support, one program director said I didn’t “look” AC enough to him.  Another said he didn’t like my voice.  Others said my song just wasn’t a good fit.  One said “Welcome Home” sounded like a demo.  They said all this until John Rivers essentially told them they were wrong - not with words, but by simply playing my song on his much-watched and powerful station.  Then none of the objections mattered - they played the song.

(Thank you, John and Matt.  You essentially gave me the career I’ve enjoyed for the last seven years.)

From then on the battle to get my first record played on AC and CHR radio was much easier to fight.  And what followed was a string of well-played songs, successful tours, and a slew of award nominations.

TESTING
Then, at the end of 2001, everything changed.  More and more stations stopped offering vague reasons for playing less of Rocketown‘s music and began offering the same reason again and again: It doesn’t test well.  By mid 2002 it seemed like every station I visited was testing songs and few were playing my label mates.  Selfishly, I wasn’t concerned.  I was out of singles and working on a new studio record I was sure radio would play as they did the first one.  I assumed things would be different when the first single from my next record went for adds.  How arrogant.

I was wrong.

Testing had been around for years in the mainstream.  Christian radio didn’t invent it.  I’d read about it in Billboard Magazine and R&R.  In 1996, they said, federal laws prohibiting corporations from owning more than a few stations were done away with.  Clear Channel and others began buying up hundreds of stations and creating large networks spanning from coast to coast.  Once a station was bought up or created by a large network it was shoehorned into one of very few successful formats.  It lost much of it’s local identity, and listeners lost any participation they may have had in programming decision making.  In plain english, a station in Dallas played the same music as a sister station in Dover and there was no DJ to take and play a request from a local wanting to hear something else.

These large networks were able to maximize their profits by dramatically decreasing the number of personnel being paid.  The first to go?  Music Directors.  Instead of a local guy deciding what his neighbors wanted to hear, a small number of guys (sometimes just one) hired consultants to test music.  The tests indicated what a certain narrowly defined demographic wanted to hear.  And what the test subjects wanted to hear - regardless of where they lived and listened - was then broadcast to all listeners through all stations in the network.  Dallas to Dover.

In time Christian radio stations adopted the same philosophy.  They did not eliminate music directors though.  What they reportedly did was put one man (or committee) in charge of selecting which songs were possible adds for the network.  Then that man (or committee) oversaw the testing of those songs on women of a set age range.  Whatever songs tested well were then given a “green light.” Music directors at the various stations within the network were then allowed to pick songs only from the green light list.  A certain number of “gold rotation” songs (songs that are no longer current) were required as well.

Just as smaller stations once copied John Rivers’ and Matt Austin’s decisions to play my music in 2001, in 2002 they began copying the mainstream’s testing practices: Test songs before they get played.

I haven’t had a single in the top ten since.  And a lot of other folks haven’t either.

I’ve released two albums since the great changes of 2001/2002.  Both have been reviewed very positively.  Reviewers, like Christianity Today, even wrote about the number of viable singles on the albums.  John still likes me as far as I know.  Matt was my bible study teacher until a couple years ago and I still call him friend and love his kids.  I still play free shows for radio stations - even the ones that don’t play me.  I’ve never once turned down an interview request from a station, an opportunity to visit or grab lunch or help them raise money for their broadcasts.  Again and again my friends in radio have told me things like: I love your new record, my kids love such and such song, my family and I really enjoyed your concert, I think you have a great ministry, (etc) but you just don’t test well. In other words, I haven’t changed, my music hasn’t gotten (that much) worse, and my relationship with all my friends in radio is as good as ever.  Testing took me off the radio, and nothing else.

UPBEAT AND POSITIVE
Well, that and “always upbeat and positive”.  See, my songs have had a hard time surviving long enough to get tested, I’m told. Stations get a stack of CDs in the mail every week and not every song will be a test subject.  That would be impossible.  There are numerous ways songs are chosen from the stack to be tested (more on that later) but one of them, at least at some stations, is determining it to be “upbeat and positive” - something my music apparently isn’t.

“Upbeat and positive” was coined by a large network and soon, once again, the rest of the industry copied, coming up with their own variations: “Always Positive and Encouraging,” “Positive Hits” etc.  And - this is important - came up with their own definitions for the slogan as well.

“Positive” on some AC stations, for example, means something very different than “positive” on the WAY-FM Network (CHR).  “Positive” means, literally, happy on some AC stations.  A station manager in the FISH Network I can’t find today told me once when I was co-hosting his morning show, that being positive is important to his target demographic because her life is full of enough negativity and unhappiness.  His station, according to him, plays music that helps people forget about their troubles and be happy while they listen.

WAY-FM, on the other hand, according to morning show guy and friend Brant Hansen, views “positive” music as that which is beneficial - and it’s obvious from WAY’s playlist that they are not unwilling to talk about unhappy subjects like suicide, divorce, anorexia, doubt, fear, cutting and sin in general.  The discussion of these subjects, as well as the celebration of all that’s right with the world, through the lens of the Christian faith, is beneficial to listeners.  Again, according to Brant, who explains their/his definition of “positive” much better than I can.

It would be a tremendous and unnecessarily divisive mistake to say that the use of the word “positive” to describe a radio station’s broadcasts is always something I disagree with.  I’ve learned, unfortunately after shooting my mouth off years ago without all the facts, that not all stations apply or define this slogan in the same way.  But defined a certain way, a pledge to be “always upbeat and positive” concerns me.  Not because it keeps my music off the air, but for deeper more important reasons.

More on that next time.



02.19.07 Introductions

Indie artists, never ever ever introduce a song with:

“This next song...”
“This is about...”
“This one is called...”

These introductions are boring and add nothing to the meaning of what’s about to be heard.  No introduction is better than any of these these.  So skip it and just play your song.



02.13.07 Free Bebo

GreatWorshipSongs.com is offering a free download of “With All My Heart.” It’s a new “corporate worship song” written by Bebo Norman, Chad Cates, and Stephen Sharp.  It is available, with a guitar chart included, for 30 days only.

Click to get it.



02.13.07 Kat Interviews Another Independent Musician Guy

Kat has just posted an interview she did with me.  She asked some great questions.  Got any she didn’t ask?  Post them here and I’ll do my best to answer.



02.12.07 An Insider’s Look At Christian Radio Pt.2: Defending “Safe”

According to one of Christianity Today’s recent articles on Christian radio, Derek Webb says…

“Safe for the family’ is a terrible and counterproductive slogan. If anything, artists are called to radical truth-telling, which can be very subversive, very dangerous. Artists should challenge what we believe. We can’t be safe any more than Jesus was safe.”

In defense of “safe” I offer a story.

We’re in line at Target.  My oldest girl, then just learning to talk, is standing in the cart dancing to the Jon Secada oozing from the speakers overhead.  The woman in front of us is on her cell phone.  The line moves forward.  But she doesn’t.  Gabriella stops dancing and yells, “Go, lady! Come on already!”

(It’s her mamma who talks like that in traffic, you know.  I’d never...)

Her brain is a tape recorder.  The microphone is always on.  And her mouth is a loudspeaker with no mute button.

I get that the Jesus you and I follow wasn’t safe - isn’t safe.  He upset the establishment, demanded we take up crosses (splinters and all), betray family and Caesar, shun conformity and get, in a word, dangerous. But that kind of dangerous is not what Christian radio stations are marketing themselves as the opposite of when labeling their broadcasts “safe.”

If we’re to understand what they do mean we can’t, first of all, separate “Safe” from “For The Whole Family.” “The Whole Family” is in my mini-van listening as I run errands.  And if something “safe” isn’t playing, those three little people in my backseat will step out of my Mazda MPV $#@*ing when we reach our destination.  Let me be even more blunt.  I don’t want my kids saying “dammit.” Ever.  So I choose not to put that word in their head needlessly.  I choose not to listen to Bob and Tom or Howard Stern or ESPN. Instead, I play a disc or turn to WAY-FM, which doesn’t claim to be “safe”, but certainly is.

But maybe that’s just me.  Maybe I’m naïve or kissing up to The Man.  So, what do radio stations say “safe” means?  I’ve asked. (Not sure why Christianity Today didn’t.) Turns out “safe” in Christian radio lingo is nothing more than a much-appreciated listener-demanded promise that nothing explicit will ever be heard on their station.  It’s a promise parents like me are glad stations make and keep everyday.

So, all this “the gospel isn’t safe” business is right on, but off base when used as grounds to criticize Christian radio’s pledge to protect my kids from the obscene.

My defense then of “safe” in radio slogans can be best summarized by quoting the great prophet Inigo Montoya from The Princes Bride: “I don’t think that word means what you think it means.”



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